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Bigger, Better, Brighter: New West Lebanon Outlet Offers Increased Selection and Service

If it’s possible to gauge the customer service at a New Hampshire Liquor and Wine Outlet by monitoring the store’s growth, the West Lebanon location must have a winning program in place.   By all measurements, the new location at 265 Plainfield Road is a major upgrade for both upper valley residents and employees, according to store manager Heidi Guyette. At nearly 20,000 square feet, the new Outlet, located less than a mile away from the old store, dwarfs the previous location’s 7,500 square feet, and with twice as many wines to choose from, customers will notice the difference immediately.   “It’s vastly larger,” Guyette says of the new store. “We’re rapidly expanding the number of products we’re carrying. We’ve now got somewhere in the range of 5,000 SKUs in the store. It’s set up beautifully and the aisles are wide and easy to shop. It’s nice and wide open...